Privacy Policy

*Last update: 29 January 2024

This website is operated by the Regulatory Representatives and Managers Association, RRMA (“We”). The registered address is Plot No. 17, MIHAN SEZ, Nagpur, Maharashtra – 441108, India. We are committed to protecting and preserving the privacy of those who visit our site or communicate electronically with us.

This policy describes how we process any personal data you provide us with through our website and the data we collect from you. We confirm that we will keep your information secure and that we will comply fully with all applicable Data Protection legislation and regulations. Please read this document carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://rrma-global.org (our official website) you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store, and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry/application form etc. The information you give us may include your name, address, e-mail address, phone number, profession, title, years of experience, workplace and more (as per the requirements on the forms).

Information that our website automatically collects about you. During each of your visits to our website we may automatically collect information, including the following:

Technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system, and platform.
Information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these cookies to collect information and to improve our services. You have the option to either accept or refuse these cookies and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of our website.

How we might use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information to:

provide you with information and/or services that you request from us
generate your account in the Helpdesk Portal. The data will only be used for marketing communication, such as our newsletter

Please note that the data you provide us with can be transferred/transmitted to other website(s) operated and/or owned by the RRMA.

Information we automatically collect about you. We will use this information:

to administer our site including troubleshooting and statistical purposes
to improve our site to ensure that content is presented in the most effective manner for you and your computer
security and debugging as part of our efforts to keep our site safe and secure

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or stored on a secure server. Any collected data is kept secure, and nobody else can access, provide, rectify, or delete any data on our behalf without permission. We do not rent, sell, or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Third party links

Our site may, from time to time, contain links to and from the third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to RRMA. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check this page regularly to see any updates or changes to our privacy policy.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected].